> ## Documentation Index
> Fetch the complete documentation index at: https://voicera.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.
# Sign up and get set up
> Create your account and connect the AI services your agent will use.
Two steps before you can build an agent: create your account, then tell VoicEra which AI services to use.
## 1. Create your account
Open the dashboard's web address and click **Sign up**. You'll be asked for your name, email, and a password.
Next, name your organisation (this can just be your company or team name) — or join one someone else already created.
The first person to sign up for an organisation automatically becomes its **super admin** — the highest level of access.
There's no invite code or approval step to create an organisation. Once it's created, you get a shareable link to bring teammates in — see [Invite a teammate](everyday-tasks#invite-a-teammate).
After signing up, a short guided tour offers to show you around. It's optional and you can skip it — everything it covers is also on this page and the ones after it. You can replay it any time from the profile menu in the sidebar.
## 2. Connect your AI services
Your agent needs three kinds of AI service to work:
* **Speech-to-text** — turns what the caller says into text
* **A language model** — decides what the agent should say back
* **Text-to-speech** — turns the reply into a voice
VoicEra doesn't provide these itself — you bring your own accounts with outside vendors (OpenAI, Deepgram, and many others), and connect them here. Some vendors — like OpenAI — cover all three at once with a single account.
Do this **before** building your agent. The agent-building wizard only shows you vendors you've already connected here — if you skip this step, the wizard will look empty.
**To connect a vendor:**
1. Click **Integrations** in the sidebar, then search for the vendor you have an account with.
2. Click it, paste in your API key, and save.
Repeat for each vendor you plan to use. A vendor moves into the **Connected** section once you've saved its credentials.
Don't have an API key yet? Each vendor's own website is where you get one — search "\[vendor name] API key" if you're not sure where. VoicEra doesn't issue these; it only stores yours once you have one.
## If something isn't working
| Problem | What it usually means |
| ----------------------------------------------------------------- | ----------------------------------------------------------------------------------------------- |
| Sign-up form won't submit | Check the email is a valid format and the password meets the length shown under the field. |
| A vendor you connected doesn't show up later, in the agent wizard | Double-check it saved on the Integrations page — reopen it and confirm your key is still there. |
| You don't know which vendor to pick | Ask whoever manages your VoicEra installation which accounts your organisation already has. |
## Next
[Create your first agent](create-an-agent)